Baggage & Cargo
handled by name,not by number.
Oversized, fragile, or temperature-critical. Every piece is handled by named crew from collection through delivery — manifested, attended, and never out of sight.
The Standard
your case travels with your name on it.
What you entrust to us is rarely luggage. It is the reason you came — the instrument, the artwork, the vintage that does not survive a hold. We carry it as such: manifested, attended, and held to the standard of the cabin, not the cargo bay.
named crew, door to door
The same hands that collect your case load it, secure it, and deliver it. The chain of custody never breaks, and never passes to a stranger.
climate held to the degree
Wine, florals and pharmaceuticals ride in held-temperature compartments. The range is set by you, monitored by us, and logged for the duration.
manifested down to the piece
Every item is photographed, weighed and listed against a manifest you receive before departure. Nothing is added, nothing is lost.
The Categories
built around the piece.
Oversized
Sculpture, trade-show builds, sports equipment and stage cargo. Loaded through the main door, secured to the seat tracks, never disassembled.
Fragile
Antiques, glassware, instruments and heirlooms. Cradled in custom-cut foam, strapped in soft belts, and stowed where turbulence cannot reach.
Temperature-Critical
Fine wine, cut florals, pharmaceuticals and perishables. Held within a two-degree window, monitored and logged for the full sector.
Sensitive
Documents, artwork and effects that require discretion. Sealed in your presence, manifested under code, and delivered to your hand alone.
The Principle
what you entrust to us is not luggage. it is the reason you came. we carry it as such — every piece, every sector, every time.
The Chain of Custody
one hand the whole way.
collection
Your effects are collected from residence or office by a named handler, photographed and sealed in your presence.
manifest
Every piece is weighed, listed and matched to a manifest you receive before departure. Nothing travels unlisted.
packing
Custom foam, soft belts and climate cases built to the item. Oversized loads are cradled to the seat tracks.
loading
Loaded through the main door by the same crew who will deliver it. The chain of custody does not change hands.
in-flight
Temperature compartments monitored to the degree. Sensitive items stowed where turbulence cannot reach.
delivery
Delivered to your hand at the destination, or onward to the residence. Signed for, and the manifest closed.
The Record
measured in what never went missing.
Items lost in transit
Chain of custody maintained
Temperature window held
Cargo desk on call
The Desk
tell us what you're carrying. we'll build the case around it — and the flight around the case.